STRATERES DESIGN STUDIO
Studio Experience Specialist
Norwood, MA | Full-Time
The Opportunity
The Strateres Design Studio in Norwood is where design, technology, and experience converge. It’s not a showroom—it’s an environment where clients experience what’s possible firsthand.
We’re looking for a Studio Experience Specialist to serve as the primary client-facing representative of our studio—guiding homeowners, interior designers, architects, and builders through immersive, hands-on experiences with luxury lighting, audio, and smart home technology. This role goes well beyond giving tours. You’ll shape how people understand and connect with great design, and you’ll be instrumental in positioning the studio as a destination within the design and building community.
This is a role for someone who’s sharp, personable, and motivated—someone who thrives in dynamic environments and is ready to develop deep expertise at the intersection of design and technology.
What You’ll Do
Deliver Exceptional Client Experiences
- Lead engaging, consultative studio sessions for a diverse range of clients—from homeowners exploring options to seasoned design professionals evaluating specifications
- Translate complex technology into intuitive, inspiring experiences that resonate with each audience
- Read the room and adapt your approach based on the client’s background, objectives, and level of familiarity
Represent the Studio and the Brand
- Build authentic, lasting relationships with clients and industry contacts—no scripts, no hard sell
- Serve as a credible resource and brand ambassador within the local design and building community
- Help establish the studio as an essential stop for anyone working in residential design
Manage the Studio Environment
- Maintain the studio to the highest standard—lighting scenes, system functionality, and overall presentation
- Ensure every visit feels intentional, polished, and consistent with the Strateres brand
Support Events and Business Development
- Help plan and execute events including industry trainings, CEU sessions, and networking gatherings
- Collaborate with sales and specification teams on client follow-up and engagement strategy
- Track interactions, pipeline activity, and client feedback within CRM
What We’re Looking For
Core Competencies
- Strong interpersonal presence—comfortable leading conversations with multiple stakeholders
- Naturally engaging, intellectually curious, and quick to adapt
- Able to distill complex ideas into clear, compelling language
- A genuine interest in design, architecture, and/or technology
- Professional demeanor and confidence working with high-end clientele
You May Be a Strong Fit If You…
- Have experience in hospitality, luxury retail, client services, events, or a similar client-facing role
- Are drawn to environments where presentation, design, and experience quality are paramount
- Learn quickly, take initiative, and are energized by variety in your day-to-day work
- Want to build a career in a space that blends design, technology, and relationship management
Nice to Have
- Familiarity with lighting, AV, or smart home technology
- Background in design, marketing, communications, or real estate
- Event coordination or showroom/studio management experience
What You’ll Get
- 3 weeks paid vacation
- 401(k) with company match and full health benefits
- A beautifully designed, technology-forward workspace
- A collaborative, high-standards team that takes pride in doing things right
- Clear growth potential within a unique, design-driven business
Why This Role Stands Out
This isn’t a role where you’ll be answering phones or standing behind a counter. You’ll be developing real client skills, building industry relationships, and deepening your expertise in the world of luxury design and technology—all within a company that invests in its people and moves quickly.
If you’re the kind of person who connects easily, learns fast, and wants to be part of something elevated, we’d like to hear from you.